Customer success stories

FEATURED

It’s the same no matter how you slice it.

A large-scale bakery company wanted to ensure that their bread products had the same quality and consistency. They had a few issues to address before they could meet this goal. Manufacturing equipment was different from plant to plant. Ingredients varied from local suppliers. Yet, consumers expected the same product no...... Continue reading

FEATURED

The TA.XTPlus works doggone hard for cats.

A major pet foods company worked their TA.XTPlus non-stop. The instrument performed literally thousands of tests a day on the company’s cat kibble products. The instrument was such a time saver that it was used in many critical business operations.

... Continue reading
FEATURED

Getting unstuck before production does.

An animal health care company manufactures a chewable supplement for animals. Their production process was grinding to a halt frequently. Their extruders were often clogged when the product formulation varied on the thick side. It would take 2-3 days to clean the extruders and get production running again. The manufacturing...... Continue reading

FEATURED

New container spills and R&D cleans up the mess.

A confectionery company was in the midst of developing a new product container for one of their long-standing and popular products. The marketing team was leading the charge and was eager to roll out the new packaging as soon as possible. They soon encountered a big problem. While the new...... Continue reading

FEATURED

No matter where you are, it tastes great.

A popular fast food company with thousands of restaurants across North America and many suppliers in each region of the country had a fundamental problem. How could they consistently deliver the high quality products that their customers expected?

... Continue reading
FEATURED

Improving customer relationships with the TA.XTPlus.

An adhesive company had a consistency problem. One of their major customers complained that the supplier’s product was not consistent from batch to batch. The problem was creating a bumpy customer/supplier relationship.

... Continue reading
FEATURED

The TA.XTPlus helps new product development ‘gel’.

A new startup company produces a hydrogel used during surgical procedures. The hydrogel contains a drug that is released as the hydrogel dissolves when placed on an internal organ. The company was struggling with their testing methods. They needed to determine the strength of the gel for different formulations. The...... Continue reading

FEATURED

Seeing great results testing a drug deployed via the eyes.

A pharmaceutical company was developing a new slow release drug that would be administered very precisely via the human eye. The drug had excellent potential to offer a far superior route to the brain than previous methods. It would also use lower concentrations of the drug resulting in cost savings....... Continue reading

FEATURED

On land and sea, better testing for a better bottom line.

A major seafood company manufactures a popular fish gel product. The product is graded by quality. The product’s grade dictates its market price. The manufacturer was frustrated with their older Japanese-style instrumentation. Labor costs in the lab were high as lab technicians had to test forty samples to obtain an...... Continue reading

FEATURED

Freeze, reheat, test, and repeat.

A food company had a successful line of barbecue meats and sauces. They wanted to expand their product line with the inclusion of complementary side dishes. They ran into a few problems while starting up production their new lines. They wanted the side dishes to have a consistent texture after...... Continue reading

FEATURED

No matter where in the world, it’s always a good hair day.

A large personal care products company wanted to measure its hair treatment’s effectiveness and validate its marketing claims for smoothness and combability. However, the company’s products were manufactured around the world at several remote locations. Consistency was a problem.

... Continue reading
FEATURED

Not too hot, not too cold, it’s just right.

A pharmaceutical company was developing hydrogel-based adhesives. They needed an instrument that would help them fine-tune their test methods. They wanted a high rate of test throughput and to measure subtle and rapid product temperature changes.

... Continue reading
FEATURED

The TA.XTPlus helps resolve a tough (meat) problem.

A raw poultry meat supplier wanted to increase production. They began to produce bigger birds but this also produced bigger problems. The birds came from numerous suppliers and varied in age and breed that sometimes yielded firmer, tougher meat. The firmer meat displeased a major customer. Eager to avoid losing...... Continue reading

FEATURED

Helping trauma center devices maximize healing and minimize harm.

A medical school developed a specialized syringe to be used in trauma centers. Of course, patient safety was their top concern. They first needed to know how much force it would take to inject their product into a human body. If too much force was needed, doctors would not be...... Continue reading

FEATURED

Time-consuming methods become timesaving.

A large seed company was stuck with a laborious testing process for breeding new genetic variations of seedlings. They wanted to find variations that would better tolerate hotter conditions. They tested and recorded manually hundreds of samples.

... Continue reading
FEATURED

Creating the perfect not too soft, not too firm blend.

A shortening manufacturer relied on chemical analysis as a proxy for testing its product firmness. Chemical analysis helped ensure that product batches were consistent, however, it could not give them a comprehensive picture of the physical characteristics of the product. Batches of the product were inconsistently too hard or too...... Continue reading

FEATURED

A startup produce company grows thanks to the TA.XTPlus.

A new manufacturing start-up was developing products using quinoa, a high-protein grain-like seed. Their small team knew that they were launching their products in a competitive market. The texture of their products had to be just right to stand out from the competition. As with most startups, cash was precious....... Continue reading

FEATURED

The TA.XTPlus shows its sensitive side.

An adhesive company developed a special product with very low tack force. The product was strong enough to stick to whatever it was applied to but required almost zero force to pull off. The company needed an instrument that was sensitive enough to measure such an extremely low tack.

... Continue reading
FEATURED

Clogged and bogged by bad dough.

A snack food company that makes sandwich crackers and cookies was wrestling with a production problem involving bad dough. Occasionally dough batches would either be mixed incorrectly or left in the dough proofing room for an incorrect amount of time. Once the bad dough entered the production line, it could...... Continue reading

FEATURED

Putting marketing claims to the test.

A manufacturer of soy-based sushi wraps wanted a texture analyzer for testing the quality of their products. The company prided itself on the quality and freshness of its products and used these claims in their marketing materials. It was critically important to back up these claims with science. They also...... Continue reading

FEATURED

No buyer’s remorse with the TA.XTPlus.

A major food ingredients company had used our older TA.XT2i texture analyzer for many years. While happy with their older instrument, they decided to purchase an Instron texture analyzer when upgrading to a newer instrument. They were immediately dissatisfied. They couldn’t get the kind of data that they needed. The...... Continue reading

FEATURED

The best customer complaints are the ones that never happen.

A pharmaceutical company manufactures a pectin-based gummy chewable. The R&D team ran into two significant problems that could be the sources of future consumer complaints. The product’s firmness varied from batch to batch and the sole testing method for firmness was to squish a sample by hand. The product also...... Continue reading

FEATURED

University department keeps its students in the know.

The TA.XTPlus texture analyzer is a frequent fixture in university labs all over the world. However, one university realized that its texture analyzer was underutilized. Many of the original graduate students trained on the TA.XTPlus had graduated. Newer students didn’t know how to use the instrument and were missing valuable...... Continue reading

All customer success stories

Food

It’s the same no matter how you slice it.

A large-scale bakery company wanted to ensure that their bread products had the same quality and consistency. They had a few issues to address before they could meet this goal. Manufacturing equipment was different from plant to plant. Ingredients varied from local suppliers. Yet, consumers expected the same product no.....

READ MORE
Food, Petfood

The TA.XTPlus works doggone hard for cats.

A major pet foods company worked their TA.XTPlus non-stop. The instrument performed literally thousands of tests a day on the company’s cat kibble products. The instrument was such a time saver that it was used in many critical business operations.

..
READ MORE
Food, Petfood

Getting unstuck before production does.

An animal health care company manufactures a chewable supplement for animals. Their production process was grinding to a halt frequently. Their extruders were often clogged when the product formulation varied on the thick side. It would take 2-3 days to clean the extruders and get production running again. The manufacturing.....

READ MORE
Food, Packaging

New container spills and R&D cleans up the mess.

A confectionery company was in the midst of developing a new product container for one of their long-standing and popular products. The marketing team was leading the charge and was eager to roll out the new packaging as soon as possible. They soon encountered a big problem. While the new.....

READ MORE
Food

No matter where you are, it tastes great.

A popular fast food company with thousands of restaurants across North America and many suppliers in each region of the country had a fundamental problem. How could they consistently deliver the high quality products that their customers expected?

..
READ MORE
Adhesives

Improving customer relationships with the TA.XTPlus.

An adhesive company had a consistency problem. One of their major customers complained that the supplier’s product was not consistent from batch to batch. The problem was creating a bumpy customer/supplier relationship.

..
READ MORE
Gels, Pharmaceutical

The TA.XTPlus helps new product development ‘gel’.

A new startup company produces a hydrogel used during surgical procedures. The hydrogel contains a drug that is released as the hydrogel dissolves when placed on an internal organ. The company was struggling with their testing methods. They needed to determine the strength of the gel for different formulations. The.....

READ MORE
Pharmaceutical

Seeing great results testing a drug deployed via the eyes.

A pharmaceutical company was developing a new slow release drug that would be administered very precisely via the human eye. The drug had excellent potential to offer a far superior route to the brain than previous methods. It would also use lower concentrations of the drug resulting in cost savings......

READ MORE
Gels, Food

On land and sea, better testing for a better bottom line.

A major seafood company manufactures a popular fish gel product. The product is graded by quality. The product’s grade dictates its market price. The manufacturer was frustrated with their older Japanese-style instrumentation. Labor costs in the lab were high as lab technicians had to test forty samples to obtain an.....

READ MORE
Food

Freeze, reheat, test, and repeat.

A food company had a successful line of barbecue meats and sauces. They wanted to expand their product line with the inclusion of complementary side dishes. They ran into a few problems while starting up production their new lines. They wanted the side dishes to have a consistent texture after.....

READ MORE
Cosmetics, Personal Care

No matter where in the world, it’s always a good hair day.

A large personal care products company wanted to measure its hair treatment’s effectiveness and validate its marketing claims for smoothness and combability. However, the company’s products were manufactured around the world at several remote locations. Consistency was a problem.

..
READ MORE
Gels, Pharmaceutical

Not too hot, not too cold, it’s just right.

A pharmaceutical company was developing hydrogel-based adhesives. They needed an instrument that would help them fine-tune their test methods. They wanted a high rate of test throughput and to measure subtle and rapid product temperature changes.

..
READ MORE
Food

The TA.XTPlus helps resolve a tough (meat) problem.

A raw poultry meat supplier wanted to increase production. They began to produce bigger birds but this also produced bigger problems. The birds came from numerous suppliers and varied in age and breed that sometimes yielded firmer, tougher meat. The firmer meat displeased a major customer. Eager to avoid losing.....

READ MORE
Medical Devices

Helping trauma center devices maximize healing and minimize harm.

A medical school developed a specialized syringe to be used in trauma centers. Of course, patient safety was their top concern. They first needed to know how much force it would take to inject their product into a human body. If too much force was needed, doctors would not be.....

READ MORE

Time-consuming methods become timesaving.

A large seed company was stuck with a laborious testing process for breeding new genetic variations of seedlings. They wanted to find variations that would better tolerate hotter conditions. They tested and recorded manually hundreds of samples.

..
READ MORE
Food

Creating the perfect not too soft, not too firm blend.

A shortening manufacturer relied on chemical analysis as a proxy for testing its product firmness. Chemical analysis helped ensure that product batches were consistent, however, it could not give them a comprehensive picture of the physical characteristics of the product. Batches of the product were inconsistently too hard or too.....

READ MORE
Food, Produce

A startup produce company grows thanks to the TA.XTPlus.

A new manufacturing start-up was developing products using quinoa, a high-protein grain-like seed. Their small team knew that they were launching their products in a competitive market. The texture of their products had to be just right to stand out from the competition. As with most startups, cash was precious......

READ MORE
Adhesives

The TA.XTPlus shows its sensitive side.

An adhesive company developed a special product with very low tack force. The product was strong enough to stick to whatever it was applied to but required almost zero force to pull off. The company needed an instrument that was sensitive enough to measure such an extremely low tack.

..
READ MORE
Food, Baked Goods

Clogged and bogged by bad dough.

A snack food company that makes sandwich crackers and cookies was wrestling with a production problem involving bad dough. Occasionally dough batches would either be mixed incorrectly or left in the dough proofing room for an incorrect amount of time. Once the bad dough entered the production line, it could.....

READ MORE
Food

Putting marketing claims to the test.

A manufacturer of soy-based sushi wraps wanted a texture analyzer for testing the quality of their products. The company prided itself on the quality and freshness of its products and used these claims in their marketing materials. It was critically important to back up these claims with science. They also.....

READ MORE
Food

No buyer’s remorse with the TA.XTPlus.

A major food ingredients company had used our older TA.XT2i texture analyzer for many years. While happy with their older instrument, they decided to purchase an Instron texture analyzer when upgrading to a newer instrument. They were immediately dissatisfied. They couldn’t get the kind of data that they needed. The.....

READ MORE
Pharmaceutical

The best customer complaints are the ones that never happen.

A pharmaceutical company manufactures a pectin-based gummy chewable. The R&D team ran into two significant problems that could be the sources of future consumer complaints. The product’s firmness varied from batch to batch and the sole testing method for firmness was to squish a sample by hand. The product also.....

READ MORE
Other

University department keeps its students in the know.

The TA.XTPlus texture analyzer is a frequent fixture in university labs all over the world. However, one university realized that its texture analyzer was underutilized. Many of the original graduate students trained on the TA.XTPlus had graduated. Newer students didn’t know how to use the instrument and were missing valuable.....

READ MORE

Check out our application studies library for more detailed accounts.