This privacy policy explains how Texture Technologies (TTC) uses the personal data we collect when you visit our website texturetechnologies.com.
What data does TTC collect, and how?
You provide TTC with most of the data we collect when you submit a contact form via our website. Our server stores the personal identification information you share with us when those forms were submitted.
In addition, our server collects information such as your IP address, geographical location, operating system, referral source, length of visit, pages visited, and web browser, as part of website usage statistics (via cookies; see below).
How does TTC store your data?
TTC securely stores your data by using Rollbar and Trello, which are compliant with GDPR and other privacy regulations. See Trello and Rollbar for more information.
TTC will keep your contact information and the questions or comments submitted using website forms indefinitely. You have the right to review this data, and request corrections or deletion (please note that certain information, such as records of the instrument/software location, cannot be deleted for the purposes of license ownership records).
How will TTC use your data?
TTC collects your data so that we can respond to your messages and provide you with the best services we can, contact you with information that you requested and that we think may be helpful, and to better understand how users interact with our website and services.
If you are outside the US and Canada, TTC may share your information with our associated company, Stable Micro Systems (SMS). We do not share your information with any other company.
What communication does TTC send?
In addition to our enewsletter, upon registration of instruments or software you may receive emails from TTC and SMS intended to provide you with information regarding the products you have purchased from us. You may opt-out of this communication at any time.
If you have agreed to receive emails from TTC, you may always opt out at a later date.
You have the right at any time to stop TTC from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.
What about cookies?
A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. Cookies help us understand how this website is being used and how we can improve it to provide you with the information you are seaking.
Cookies do many different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving the website experience. Cookies make the interaction between you and the website faster and easier. Cookies may be set by the website you are visiting (“first party cookies”) or they may be set by other websites who run content on the page you are viewing (“third party cookies”).
You can set your browser to remove or reject cookies. However, some of our website features may not function as a result.
Privacy policies of other websites
The TTC website occasionally contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
TTC keeps our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 21, 2020.
If you have any questions about TTC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email, phone, or mail at Texture Technologies, 6 Patton Drive, Hamilton, MA, 01982.
